T‑Systems standardizes ordering process and lowers costs
Secure and optimal process handling with an identity and access management solution.
Secure and optimal process handling with an identity and access management solution.
In the business areas utility computing and cloud computing the services are delivered in a one-to-many-model and are charged by consumption. That requires standardization and automation of request, fulfillment and billing processes. Read here, how Hewlett Packard has designed a solution for these requirements using syscovery SavvySuite.
EnBW, one of the largest energy companies in Germany, established the syscovery SavvySuite as the central tool for ITSM process support in connection with the central ERP system. The work load of the internal order processing team has been reduced significantly by implementing the service lifecycle management solution based on the syscovery SavvySuite.