Panoramafoto Tagungszentrum "Das Wormser"

You are not alone!

This year sys­co­very invi­ted to the fifth Sav­vy­Sui­te cus­to­mer forum in Worms on June 12 and 13, 2018. This year, more than 30 par­ti­ci­pants gathe­red in the Gre­at Lieb­frau­en­saal of the “Das Worm­ser” con­fe­rence cent­re, ano­t­her incre­a­se com­pa­red to the pre­vious year.

Foto Dr. Peter Schwamb

Dr. Peter Schwamb

The first pre­sen­ta­ti­on, the key note by sys­co­very CEO Dr. Peter Schwamb, dealt this year with the hype sur­roun­ding the EU DSGVO. He descri­bed to the par­ti­ci­pants whe­re Sav­vy­Sui­te is affec­ted by this regu­la­ti­on and how it sup­ports customers.

This was fol­lo­wed, as usu­al, by a round of intro­duc­tions in which the par­ti­ci­pants brief­ly intro­du­ced them­sel­ves and their col­leagues, but also the Sav­vy­Sui­te usa­ge sce­n­a­rio. New cus­to­mers from Aus­tria and Switz­er­land who atten­ded for the first time were par­ti­cu­lar­ly warm­ly wel­co­med. Mode­ra­tor Uwe Sache­rer pre­sen­ted a wine gift to a par­ti­cu­lar­ly loy­al regu­lar cus­to­mer who had never mis­sed a cus­to­mer forum before.

Foto Klaus Kirchner

Klaus Kirch­ner

During lec­tu­re num­ber two Klaus Kirch­ner took the par­ti­ci­pants on an excur­si­on into the world of Sav­vy­Sui­te Enti­t­le­ment Manage­ment. He pre­sen­ted the revi­sed con­cept for data owners and aut­ho­riz­a­ti­ons for the new release, which does not requi­re struc­tu­ring hig­her levels and is the­re­fo­re very easy to imple­ment. He also show­ed this in prac­ti­cal examp­les of a con­fi­gu­ra­ti­on in the demo system.

The lunch break was not only an oppor­tu­ni­ty to exchan­ge ide­as with other cus­to­mers. Many sys­co­very employees, who pre­vious­ly only knew their cus­to­mer con­ta­cts by pho­ne, could now get to know each other per­so­nal­ly and assign a face to the voice.

Foto Bastian Wolf

Bas­ti­an Wolf

Bas­ti­an Wolf, head of Sav­vy­Sui­te pro­duct deve­lo­p­ment, pre­sen­ted the new fea­tures of Release 1.10.1. In addi­ti­on to the enhan­ce­ments alrea­dy men­tio­ned in the EM modu­le for the new Web app­li­ca­ti­on, the­re were also exten­ded pri­ce dis­plays, a com­ple­te­ly revi­sed wizard for self-ser­vice orders, in which work steps are now only dis­play­ed if they are requi­red, and impro­ved links bet­ween various data objects in the admi­nis­tra­ti­on application.

The first cus­to­mer lec­tu­re led the par­ti­ci­pants into the world of the demi­gods in white, to a uni­ver­si­ty hos­pi­tal with fur­ther affi­lia­ted hos­pi­tals. He show­ed how a self-writ­ten app­li­ca­ti­on used for many years, which was con­fi­gu­red “to the customer’s liking”, was repla­ced by the Sav­vy­Sui­te, an “off-the-shelf” soft­ware, so to speak. The results of the one-year pro­ject were so posi­ti­ve that the Sav­vy­Sui­te is now to be intro­du­ced at other cus­to­mers of this IT provider.

Foto Uwe Sacherer

Uwe Sache­rer

Block five was ano­t­her regu­lar com­po­nent of the cus­to­mer forums. The Feed­back & Future Work­shops con­duc­ted by sys­co­very Pro­duct Deve­lo­p­ment with various cus­to­mers resul­ted in five sug­ges­ti­ons for chan­ges to the Sav­vy­Sui­te, pre­sen­ted by Uwe Sacherer:

  1. Home page news — Announ­ce­ments and infor­ma­ti­on from the pro­vi­der on the Sav­vy­Sui­te home page, for­mat­a­ble with HTML tags and con­troll­ab­le by start and end date
  2. WYSI­WYG-Edi­tor — Easi­ly add HTML for­mat­ting to arti­cle descrip­ti­ons and mails via an editor
  3. Search fiel­ds for equip­ment and order items — Key users should be able to deci­de which search fiel­ds are dis­play­ed at all and how they are sorted
  4. Order histo­ry — The equip­ment can be used to track who orde­red or appro­ved what and when
  5. Fill attri­bu­tes — fill fixed and dyna­mic attri­bu­tes in a request once, even if they are used on dif­fe­rent data objects

With 25.5 points, pro­po­sal four ended up well ahead of the 12 points of pro­po­sal five and the nine points of pro­po­sal one. It is now being imple­men­ted for Release 1.10.2.

The evening pro­gram began for the dri­vers with a phe­no­me­non almost unknown in Worms — the traf­fic cha­os around the clo­sed round­about on Andre­as­stra­ße. On foot we wal­ked “Bet­ween Day and Darkness” to curious and legen­da­ry sites of the city of Worms. Punc­tual­ly at the begin­ning of the tour the rain stop­ped, so that the group came dry through the old town of Worms. The evening ended in Ost­ho­fen in the restau­rant Vis-a-Vis with rump steak or aspa­ra­gus risot­to and a glass of Rhi­ne-Hes­si­an wine.

Foto Reinhard Kehl

Rein­hard Kehl

On the second day, Rein­hard Kehl, Head of Con­sul­ting, dealt with the New-Employee-Pro­cess. How can a seam­less inter­ac­tion bet­ween iden­ti­ty, ser­vice request and pass­word manage­ment pro­ces­ses be achieved?

Cus­to­mer pre­sen­ta­ti­on num­ber two came from a new cus­to­mer from Aus­tria, who initi­al­ly only hand­les hard­ware and soft­ware deploy­ment via Sav­vy­Sui­te. As with almost all other cus­to­mers, a cen­tral chal­len­ge was to strike a balan­ce bet­ween the desi­red stan­dar­di­z­a­ti­on on the one hand and the need to respond to the spe­ci­fic wis­hes of all cus­to­mer orga­niz­a­ti­ons on the other. The three par­ti­ci­pants made their way back to Aus­tria with the reas­su­ring rea­liz­a­ti­on: we are not alone!

After Klaus Kirchner’s excur­si­on to the EM modu­le on the first day, an inten­si­ve look at the Invoice Manage­ment modu­le of the Sav­vy­Sui­te was on the agen­da. Thus the par­ti­ci­pants recei­ved new sug­ges­ti­ons and ide­as, how arti­cle pri­ces and inter­nal acti­vi­ty allo­ca­ti­on can be used.

The lunch break with fresh cheese rolls in crepes coats with rocket and fig mus­tard, aspa­ra­gus radish salad with tur­key schnit­zel and simi­lar deli­caci­es offe­red the oppor­tu­ni­ty to have a look at the latest release of the Sav­vy Suite or to ans­wer ques­ti­ons that had ari­sen in the dis­cus­sion about the various imple­men­ta­ti­on pos­si­bi­li­ties. The experts of sys­co­very were avail­ab­le for all questions.

Foto Sherzod Ubaydulloev

Sher­zod Ubaydulloev

The ques­ti­on of how iden­ti­ty manage­ment and request manage­ment pro­ces­ses can be lin­ked was alrea­dy dis­cus­sed at the begin­ning of the day. Sher­zod Ubaydulloev’s lec­tu­re show­ed the imple­men­ta­ti­on in detail. Which sys­tems are invol­ved — how is the pro­cess imple­men­ted? The best prac­ti­ce pro­po­sal fol­lo­wed an actu­al imple­men­ta­ti­on in a project.

In the last lec­tu­re of the day Dr. Peter Schwamb went on a jour­ney through time. Which topics were on the agen­da of the last relea­ses, how were they imple­men­ted? Inte­gra­ted in this pic­tu­re, he took a look at the points to be rea­li­zed at short noti­ce in the cur­rent release, at the fur­ther stra­te­gy for the con­ver­si­on of the Clas­sic Web func­tio­n­a­li­ties for the HTML5 web app­li­ca­ti­on and at future ide­as without pre­vious­ly defi­ned rea­liz­a­ti­on plans.

Sup­plied with a small pre­sent and ple­nty of dis­cus­sion mate­ri­al, the par­ti­ci­pants set off on their jour­ney home. Almost all par­ti­ci­pants were very satis­fied with the event and took home some sug­ges­ti­ons for pos­si­ble modi­fi­ca­ti­ons of the SavvySuite.