SavvySuite Foundation (B10)

If you are dealing with Sav­vy­Sui­te in the future, they would like to get an over­view of con­cepts, basic func­tio­n­a­li­ties and voca­bu­la­ry of Sav­vy­Sui­te. What are the pos­si­ble uses of the dif­fe­rent modu­les in practice?

To get a feel for how new requi­re­ments or pre­vious pro­ces­ses can be imple­men­ted in Sav­vy­Sui­te, you want to get best prac­ti­ce ide­as for item design and pro­cess design.

Through the trai­ning, you will build a know­ledge base to suc­cess­ful­ly par­ti­ci­pa­te in more advan­ced trai­ning or to effec­tively co-design workshops.

The trai­ning pro­vi­des you with basic know­ledge on the use of Sav­vy­Sui­te by means of examp­les. A cen­tral part of the trai­ning are the prac­ti­cal exer­ci­ses, in which you learn which pos­si­bi­li­ties the Sav­vy­Sui­te web app­li­ca­ti­on offers.

Target audience

  • Employees in Sav­vy­Sui­te projects
  • Mem­bers of the busi­ness ope­ra­ti­ons team
  • Cata­log managers
  • Solu­ti­on archi­tects in the area of ser­vice manage­ment, iden­ti­ty management
    IT coor­di­na­tors of the busi­ness units

Content

  • Intro­duc­tion to Ser­vice Lifecy­cle Manage­ment with SavvySuite
  • Pre­sen­ta­ti­on of usa­ge sce­n­a­ri­os of the SavvySuite
  • What are the tech­ni­cal and func­tio­n­al com­pon­ents of SavvySuite?
  • Which tar­get audi­en­ces are addressed?
  • How does an order pro­cess work in the web application?
  • Asset manage­ment: Dis­play and mana­ge equipment
  • Ser­vice cata­log: Crea­te ser­vices, cata­log struc­tu­re, orde­ra­bi­li­ty rules
  • Request Manage­ment: Pos­si­ble busi­ness pro­ces­ses, pro­cess steps, sta­tus tracking
  • Work Order Manage­ment: Pro­cess tasks
  • Trans­port Manage­ment: Trans­port chan­ges in the sys­tem landscape
  • Orga­niz­a­ti­on Base: Repre­sen­ta­ti­on of orga­niz­a­tio­nal struc­tures, substitutions
  • Invoice Manage­ment: Con­cept and pro­cess of cost allocation
  • Iden­ti­ty Manage­ment: Designing and exe­cu­ting pro­ces­ses for persons
  • Enti­t­le­ment Manage­ment: Con­cept and pro­cess flow
  • Pre­sen­ta­ti­on of typi­cal app­li­ca­ti­on sce­n­a­ri­os and best practices
  • Get­ting to know the licen­se model and support

Requirements

  • none

Training type and duration

Vir­tu­al class­room, 2 days of approx. 8 hours each

Pri­ce: 1180,- Euro net plus VAT. Pri­ce per participant

The Participant ticket sales has ended!

Date

12.08.2021
Expired!

Time

8:00 - 18:00

Cost

1,180.00 €

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