EnBW Systeme Infrastruktur Support GmbH

Control is the specialist department’s task

EnBW, one of the largest energy companies in Germany, established the syscovery SavvySuite as the central tool for ITSM process support in connection with the central ERP system.

The work load of the internal order processing team has been reduced significantly by implementing the service lifecycle management solution based on the syscovery SavvySuite.

Find the entire project report here as download.

Computerwoche Sonderdruck

Why EnBW has established a self-service portal for IT services.