Release 1.10.7 – Ordering entitlements made easy

The new SavvySuite 1.10.7 has been released. We can report about two big topics and many small changes.

Entitlements can be ordered now

The Entitlement Management module is about managing permissions for a user. Up to now, this was done as follows: e.g. a project manager manages the access rights to the project share and gives read or write permissions to the project members.

Now we have also made it possible within Entitlement Management to proceed in the same way as for an ordinary article order. So a new project member searches for the project share in the catalog and requests write permissions. This starts an order process with approval as usual. The project worker can track the order item and see the entitlement along with all other inventory in her configuration item list.

Alternatively, a key user can also start this action. So the department secretary already orders the necessary SAP authorizations for the new employee who starts next week.

You do not want to use this new functionality yet, but only want to have the data owner authorizations assigned as before? No problem, the function can be completely switched on or off via an application setting.

Decentralized portfolio management

A customer request that has already been expressed several times has now been implemented: If allowed by the central catalog administrator, one or more persons per company can now control whether an article should be orderable for this company or not. To do this, a person is assigned the role of Portfolio Manager for the company in question. In Decentralized Catalog Administration, this person now receives a list of all articles for which a corresponding configuration option has been set up. By simply activating or deactivating a checkbox, the article is marked as orderable or not orderable for this company.

A new, additional license is required for holders of the Portfolio Manager role. Simply order the desired quantity of these licenses when requesting the license file for the new release.

News from the administration application:

  • Relations to order items and configuration items
    For relations to order items and configuration items, the article number and article name are now also displayed to make it easier and faster to identify the items you are looking for.
  • Bundle components
    At the bundle header is defined, which components it contains. Now it is also possible to search the other way around. An additional tab is now displayed at an article that is contained in a bundle, on which the bundle(s) are listed and can be opened as usual by double-clicking.
  • Positions and roles
    For a role it is defined, which combination of hierarchy level and position has this role. Now it is also possible to search the other way around. At a position it is shown for which hierarchy level this position has which role. Also at the places where a person is assigned a position or an organizational unit is assigned a position holder, the overview can now be called.
  • ID of work order templates
    Until now, the IDs of work order templates were assigned automatically and were therefore quite cryptic and very long. Now the configurator can assign the ID itself and choose a more recognizable ID that simplifies configuration in other places.
  • Description text of work orders
    Until now, only a one-line description text could be entered at a work order template. This was tedious and confusing for longer texts. Now a large, multi-line text field is available.
  • Workflow selection to work order templates
    For assigning workflows to work order templates, all active workflows in the system were previously displayed, even if they were not usable for work orders. From now on, only workflows that are useful will be displayed.

News from Decentralized Catalog Administration:

  • Maintain catalog categories
    Previously, it was only possible to create structural elements in the administration application that were to be used as categories in the service catalog. This is now also possible in the Decentralized Catalog Administration. Categories can be created, modified and deleted. The existing license for Service Catalog Manager now additionally receives the rights to this new functionality.
  • Translate catalog categories
    It is now also possible in Decentralized Catalog Administration to maintain the multilingual name fields for the structural elements that are used as categories of the service catalog. The existing license for Service Catalog Translators now additionally receives the rights to this new functionality.
  • Article search clearer
    In the results list of the article search, there is now a context menu for each article in which the possible actions are listed and called up directly. This makes the list clearer and the context menu easier to use, since only the available actions are displayed.
  • Article assignment to categories
    Until now, it was only possible in the Administration application to assign articles to a structural element used as a category in the service catalog. In the Decentralized Catalog Administration, it was previously necessary to find the article and then assign the category. From now on, in addition to the order proposals, article assignment can also be done directly on the structural element.
  • Sorting simplified
    Catalog maintainers can specify the display sequence of articles and order proposals within a catalog category in Decentralized Catalog Administration. This sorting is now displayed more clearly, and it is now easier to move items by several positions.

Extension of the Web API

With the Web API it is only possible to export data from SavvySuite? No, it is now possible to import data via the Web API as well. For example, if a third party system is to be connected for fulfillment, an order item can be exported and will remain in a holding state until a response arrives via the Web API and updates the order item. Instead of project-specific configurations, the standard-compliant API can be used here in the future.

We have extended the scope of the export functionalities with additional data objects, as announced in previous releases. Now these data can be exported

  • Article (standard, bundle, authorization, authorization object)
  • Equipment (standard, bundle, authorization, authorization object, user account)
  • Order item (standard, bundle, product change)
  • Organizational units
  • Persons (person, position)

Software requirements

Here we stay up to date: as of this release, the .NET Framework version 4.8 is required, version 4.7 can no longer be used.

New training offers

Apart from the new release, syscovery is also active. In addition to the previous offers, we now have three new online trainings for the Workflow Management module. In compact 4-hour units you will learn more about the following topics:

  • Workflow basics
    Basic concept of workflow management, creating and editing workflows, monitoring workflows
  • Designing workflows variably
    Introduction to the workflow context, creating branches, getting to know and using the first actions and transitions
  • Process workflows
    Workflows for approval, approval review, equipment generation, acceptance and status change

There is a final certification exam for all three topics together. Dates and further details can be found on our german website in the trainings section.

Any questions?

There are open questions or you would like to have a look at all advantages and new features of the new the SavvySuite release 1.10.7 during a presentation? Then simply arrange an appointment with your syscovery contact. How about combining this appointment with a Feedback & Future Session, where you could suggest topics for the future development of the SavvySuite features? Maybe your proposal will be included in the competition of customer changes and will be implemented if it wins the vote.