T-Systems

T-Systems Standardizes Ordering Process

Kosten senken mit der syscovery SavvySuite

Reducing Costs with syscovery SavvySuite

T-Systems, with over 26,000 employees and approximately 4 billion euros in revenue, is a leading European IT service provider.

As a subsidiary of Deutsche Telekom, T-Systems specializes in digitalization and IT solutions, offering end-to-end services such as cloud computing, security, and industry-specific solutions, positioning itself as a partner in digital transformation.

The Goal

Ensure Security Compliance, Standardize IT Processes, and Enable Transparent Cost Allocation

T-Systems faced the challenge of finding a unified solution for the complex ordering and management processes of application access for its employees.

New security policies required a solution that not only ensured data protection and SOX compliance but also standardized the process landscape, provided cost transparency, and enabled efficient license management.

A Solution for Ordering and Managing All Applications

T-Systems implemented syscovery SavvySuite as the central platform for managing application access.

This software solution covers the entire process, from ordering and approval to managing access rights, offering the following benefits:

  • Increased Efficiency through Automation:

    Employees can request access to more than 70 applications via a user-friendly web frontend. Requests are automatically forwarded to the responsible supervisors and expert approvers. SavvySuite enables efficient and scalable processing of fully automated business transactions.

  • Cost Reduction through Centralized Management:

    All access rights and licenses are centrally managed within SavvySuite. This facilitates monitoring and control of access and enables efficient license management. Automated deletion of unused access rights has already resulted in reductions of over 60%.

  • Enhanced Security and Compliance:

    SavvySuite ensures compliance with applicable security policies, meets SOX and data protection requirements, and prevents unauthorized access to sensitive data.

  • Improved User Experience:

    The self-service portal and automated workflows enhance employee satisfaction and reduce the effort required to order application access.

  • Scalability for Future Growth:

    SavvySuite is scalable and can accommodate T-Systems’ growing needs. The goal is to manage 120,000 accounts through the platform in the future. Integration with other systems, such as the identity management tool “Who-Is-Who” and provisioning tools, will further drive automation.

Conclusion

By implementing syscovery SavvySuite, T-Systems has adopted a solution that meets security requirements, optimizes IT processes, and reduces costs.

SavvySuite has proven to be an effective tool in addressing the challenges of identity and access management.

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Our Success Stories

Deutsche Telekom

Before implementing the SavvySuite, Deutsche Telekom IT GmbH faced significant challenges.
EnBW

EnBW Energie Baden-Württemberg AG faced inefficient and time-consuming processes in providing IT services to its employees.
T-Systems

T-Systems faced the challenge of finding a unified solution for the complex ordering and management processes of application access for its employees.
Vaillant Group

Vaillant needed a solution for managing its IT services and automating client management.
Voestalpine AG

Voestalpine faced the challenge of simplifying and accelerating the procurement of IT products for its globally distributed workforce.

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