Voestalpine AG

With the SavvySuite, Voestalpine AG optimizes its software installation services

Kosten senken mit der syscovery SavvySuite

Voestalpine Digitalizes IT Procurement

The Company Enables Worldwide Software Installations Within 30 Minutes

voestalpine AG is a globally leading technology and industrial goods group headquartered in Linz, Austria.

With around 500 subsidiaries and locations in over 50 countries across five continents, voestalpine operates in four strategic divisions: High Performance Metals, Steel, Metal Engineering, and Metal Forming.

In the 2021/22 fiscal year, the group generated revenue of 18.2 billion euros and employed approximately 50,000 people.

Challenges

Complex Ordering Processes and Manual Work

voestalpine faced the challenge of simplifying and accelerating the procurement of IT products, particularly software, for its globally distributed employees.

The existing process was complex, involving numerous manual steps that led to delays and inefficiencies.

Kosten senken mit der syscovery SavvySuite

Solution

Self-Service Portal with All Products and Automated Approval Processes

To address these challenges, voestalpine implemented syscovery’s SavvySuite as its IT software and desktop portal in 2018.

SavvySuite allows employees to easily order, install, reinstall, and uninstall software online as needed.

The portal provides an overview of all available products, automates approval processes, and ensures efficient order processing.

Benefits

By introducing SavvySuite, voestalpine was able to:

  • Reduce the number of manual steps in the procurement process, saving time.

  • Increase transparency over IT costs.

  • Improve employee satisfaction with a user-friendly interface.

  • Enable worldwide software installations within just 30 minutes.

Conclusion and Outlook

SavvySuite has significantly improved efficiency and transparency in voestalpine’s IT operations. By automating processes and enhancing the overview of IT products, voestalpine has saved both time and costs.

SavvySuite stands out for its user-friendliness, leading to high acceptance among voestalpine employees.

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