IT service catalog

SavvySuite Features

Efficient management of all IT services

With SavvySuite, you can manage not only traditional IT services such as hardware, software, and permissions, but also office furniture, virtual servers, company bicycles, and much more.

Our flexible data and process model allows you to put together your own services using NoCode – exactly according to your requirements.

Your service catalog – as individual as your company!

In this video, our AI avatar Laura guides you through the SavvySuite service catalog and demonstrates the most important functions using the example of a workplace order.

Focus on the user – find and order services easily

A good service catalog is intelligent, personalized, and efficient:

  • Intelligent search & filter functions:

    With facets and keyword search, users can find the right services in a flash. Dynamic order suggestions make it easier for them to choose and suggest IT services that are often used together.

  • Preconfigured order templates:

    Key users can save frequent orders as templates – ideal for recurring requirements within the team.

  • Transparency through smart ordering rules:

    If a service cannot be ordered, SavvySuite shows the user the reason why. The user should understand why a service is not available to them without having to ask.

IT-Servicekatalog-Funktion

With the SavvySuite service catalog,
you can manage IT and business services efficiently,
transparently, and based on roles
– tailored to your company.

Governance begins in the IT service catalog

What does your individual IT service catalog look like? With SavvySuite, you can design it flexibly and efficiently!

SavvySuite ensures that services can only be ordered by the right people in the right places.

  • Role-based permissions:

    Only certain user groups are allowed to order certain services for their area of responsibility.

  • Location- and organization-dependent availability:

    Services can only be ordered where they are supposed to be available. Perhaps IP telephony is not available at every location.

  • Order restrictions by employee type:

    Not every service is suitable for every group of people. For example, external employees are not allowed to order all services in the same way as internal employees.

Efficient management for extensive IT catalogs

Many companies have more than 1,000 services – SavvySuite makes management easy to handle:

  • Centralized & decentralized maintenance:

    Services can be maintained centrally in the administration application or decentralized by delegated service catalog managers.

  • Derive services efficiently from templates:

    Each service is unique, but processes and data models are defined only once in the template – this keeps the catalog clear and maintainable.

  • Service bundles & useful combinations:

    A service consists of several components that can also be used in other services. Bundles and order suggestions facilitate provisioning, e.g., for new employees or standard equipment.

  • Simplify ordering:

    Accessories, configurable attributes, and service options make it easier for the purchaser to compile an order.

Identity-Management-Katalog

SavvySuite Features

Icon-Request-Management

Request Management

Icon-Leistungsverrechnung

Activity Allocation