Release 1.11.5 – Automate you fulfillment via our API

the new SavvySuite release 1.11.5 is available. The highlights this time: Configuration item search for key users, Entra ID and API access to order items for third-party systems.

Read more about the most important changes here:

New Key User Configuration item search
For key users, there is now a new, even more convenient search option for configuration items in the header of the application, i.e. accessible from anywhere. You can search for a specific term to prevent too many and possibly inaccurate hits. SavvySuite determines the best hits from various criteria and displays them according to relevance. The display of the field or context in which the search term was found makes it easy for the user to quickly find the right configuration item.

Authentication via Entra ID
Do your users work in the cloud and already use Microsoft Entra ID? Then logging in is now easier. Set up access to the SavvySuite web application and the Business Configuration Manager via the Microsoft Entra ID instead of the previously used Windows authentication.

Easier automation of fulfillment via the API
Would you like to transfer orders from SavvySuite to other systems for fulfillment? This is now even easier. New workflow actions now generate notifications when a new order item is waiting. Via the REST Web API, the third-party systems only retrieve the new order items that are suitable for them.

Identity management processes via the API
Are you already using SavvySuite’s REST Web API to transfer orders from your system to SavvySuite? This is now also possible for persons. In the Identity Management module, processes for persons can now be triggered via the API, both a new creation and any changes. Of course, the order items can now also be retrieved.

Improved dialog display
The display of dialogs in the web application now adapts to the monitor setting. For users who use a particularly wide monitor, this now means an improved overview and no more “wasted space” on the left and right.

The SavvySuite Hotfix 1.11.4.1 released now

On a regular basis, syscovery releases hotfixes containing errors reported by our customers. By releasing hotfix 1.11.4.1, more than 40 known errors have been fixed.

As usual, the hotfix can be downloaded free of charge by all customers with a software maintenance contract from our Customer Interaction Center. To do this, log in via the link in our Customer Center and select Knowledge Center -> Installation Packages.

Release 1.11.4 – New search features for key users

The new SavvySuite Release 1.11.4 is now available. First of all: there are many new features this time, especially for key users! Read more about the most important changes here:

Improvements in the key user order item search

After the configuration item search was accelerated in the last release, it is now the turn of order items. When a key user searches for them, the search accesses a separate search server via a new index, which is installed independently of the web application. This means that results are displayed up to 1000% faster.

The arrangement of the search fields has been optimized. Various fields now offer selections and a live search. Instead of a fixed order date, you can now search by time period.

Shortcuts and more in the order item list

Which order items for myself or that I have ordered are still open? A key user can now see this in the overview, and details can be accessed with a single click.  As already known from Self Service, the distinction between open, successfully completed and unsuccessfully completed order items is now visible via color stripes. For open order items, there is also a new progress indicator that shows the current status of processing at a glance.

Where is it stuck?

The order item page now provides quick answers to this question. For each processing phase (preparation, approval, provisioning, acceptance), the system evaluates how long the order item has been in this phase. The key user can enter any time period and sort the list according to the time spent in the phase.

Questions about how many order items have been successfully or unsuccessfully completed in this period or how many open order items have been changed are now also answered at a glance.

External call of work orders for Provision Workers

It is now possible to jump to the Provision Worker views externally by using a link. Optionally, the detail page of a work order can be opened directly or the work order list can be displayed with or without using a specified profile.

Online documentation in the CIC

As of this release, you can find all SavvySuite documentation online in our Customer Interaction Center CIC. PDF documents for download are no longer available.

SavvySuite Classic no longer available

As already announced in the mail for release 1.11.2, SavvySuite Classic is no longer included in the scope of delivery and will be removed in an update. Only the new web application is available for end users.

REST web service API: Version 1 no longer available

As announced, support for version 1 of the REST web service API is no longer available. Make sure that you only use version 2 of the REST web service API in good time before the update.

Release 1.11.2 – Online help just one click away

The new the SavvySuite release 1.11.2.0 is ready.

Now the online help is available for users in the web application. Read more about the most important changes here.

Online help for the web application

You selected the online help for users as a customer change from your change suggestions in spring and we have now implemented it.

Users can show or hide a help area in the web application as needed, which offers them support for the page they are viewing.

The product scope already includes the help texts for all functions in the basic delivery. In the Business Configuration Manager, you have the option of changing these texts individually and storing additional help for your own business processes, articles and attributes. The familiar translation function is also available for this purpose.

Improvements in the ordering process of the web application

Users can access the details of their articles throughout the ordering process and thus keep track of their selection.

Furthermore, they can now select multiple accessories for an item directly one after the other. This eliminates the need for users to repeatedly search for and select accessories for the same item.

New functions for entitlements

Self-service users and key users can now cancel entitlements they no longer need themselves and no longer need to involve the data owner. In doing so, they have the option to directly include additional entitlements in the termination.

If a user terminates a user account or entitlement object, the assigned entitlements are now automatically terminated as well. A separate termination of the entitlements is no longer necessary.

We were also active in the background: Until now, only the processes from module Entitlement Management could be used for entitlements. With the update to the new release, the regular Request Management business processes are used. The changeover is automatic. Read the release notes to find out what you need to consider in this regard before performing the update.

Creation of new articles

You can now create new articles in the Business Configuration Manager and via the Web API.

Using the AD connector in processes

You can configure – except for search – all administrative tasks that you want to perform from SavvySuite in Microsoft Active Directory directly in workflows. For this purpose, you have your own workflow elements for request management. When configuring the respective action, you will be asked for all information that the AD connector needs to perform the task.

Important announcement: SavvySuite Classic will be discontinued

Already now we inform you that SavvySuite Classic will no longer be included with the release in November 2023. From that point on, only the web application will be available for end users.

Release 1.11.1 – BCM and provision worker

The new the SavvySuite release 1.11.1.0 is ready. Finally the first features for the Provision Worker are available. Read more about this big and many small changes.

Target group: Provision Worker

Since the introduction of the new web application, our focus in terms of tasks (Work Orders) has so far been on the acceptance by service recipients or orderers. Now we have taken on the group of people who process tasks to perform manual fulfillment steps. Here it is important that the daily work is supported as efficiently as possible. For this purpose, we have created a completely new page that can be customized. Which tasks should be displayed? How should they be grouped and sorted? Which data fields should be displayed in which order? All of this can be designed by each agent for themselves. Save the entire configuration in a profile, which is automatically reloaded exactly the same way the next time the program is started. Do you work in a team? Then you will be interested in the fact that these profiles can be saved in such a way that all colleagues can also load and use the profile, but also adapt it to their own needs.

A new license has also been introduced for the Provision Worker. However, there are no disadvantages for you as a customer. All existing WM Extended User licenses will be converted free of charge, so you can start directly with the new Provision Worker functions.

The new Business Configuration Manager

You should remember the name. Everything you used to know from Decentralized Catalog Administration can now be found in the Business Configuration Manager. Added to this is an area where organizational structures and persons can be exported and imported. The option previously available in the Administration application to export to and import csv files is now even more convenient: use your browser to obtain and import files in Excel format. As usual, access to this function can be controlled via permissions.

You used to maintain position assignments for people in the Classic web application? – You can forget it! From now on, this function is also available in the Business Configuration Manager. Navigate through the organizational structure in a tree view with a convenient search function, create position holders or remove position assignments.

Version 2 of the Web API ready

There was so much news here that the changes required a new version. Organizational units and persons can now also be created, modified or deleted via the API. In addition, it is possible to retrieve positions and add and remove position assignments. In addition, it is now also possible to perform all Entitlement Management functions available to users via the API. Thus, all functions from maintaining data owners, ordering and terminating authorizations, to retrieving authorization information from inventory and order items are now accessible via simple interfaces. In addition, accessories can be ordered to different organizational units or locations, and business processes can be triggered simultaneously for multiple pieces of equipment. And you can now use document attachments in all interfaces.

Supported software

Do you stay up to date? So do we. From now on, Windows 11 and Windows Server 2022 are supported, but we are discontinuing support for Windows 7. The new web application can no longer be used with Internet Explorer 11 as well as Edge before version 79. Nothing changes for the Classic Web Application.

Release 1.10.7 – Ordering entitlements made easy

The new SavvySuite 1.10.7 has been released. We can report about two big topics and many small changes.

Entitlements can be ordered now

The Entitlement Management module is about managing permissions for a user. Up to now, this was done as follows: e.g. a project manager manages the access rights to the project share and gives read or write permissions to the project members.

Now we have also made it possible within Entitlement Management to proceed in the same way as for an ordinary article order. So a new project member searches for the project share in the catalog and requests write permissions. This starts an order process with approval as usual. The project worker can track the order item and see the entitlement along with all other inventory in her configuration item list.

Alternatively, a key user can also start this action. So the department secretary already orders the necessary SAP authorizations for the new employee who starts next week.

You do not want to use this new functionality yet, but only want to have the data owner authorizations assigned as before? No problem, the function can be completely switched on or off via an application setting.

Decentralized portfolio management

A customer request that has already been expressed several times has now been implemented: If allowed by the central catalog administrator, one or more persons per company can now control whether an article should be orderable for this company or not. To do this, a person is assigned the role of Portfolio Manager for the company in question. In Decentralized Catalog Administration, this person now receives a list of all articles for which a corresponding configuration option has been set up. By simply activating or deactivating a checkbox, the article is marked as orderable or not orderable for this company.

A new, additional license is required for holders of the Portfolio Manager role. Simply order the desired quantity of these licenses when requesting the license file for the new release.

News from the administration application:

  • Relations to order items and configuration items
    For relations to order items and configuration items, the article number and article name are now also displayed to make it easier and faster to identify the items you are looking for.
  • Bundle components
    At the bundle header is defined, which components it contains. Now it is also possible to search the other way around. An additional tab is now displayed at an article that is contained in a bundle, on which the bundle(s) are listed and can be opened as usual by double-clicking.
  • Positions and roles
    For a role it is defined, which combination of hierarchy level and position has this role. Now it is also possible to search the other way around. At a position it is shown for which hierarchy level this position has which role. Also at the places where a person is assigned a position or an organizational unit is assigned a position holder, the overview can now be called.
  • ID of work order templates
    Until now, the IDs of work order templates were assigned automatically and were therefore quite cryptic and very long. Now the configurator can assign the ID itself and choose a more recognizable ID that simplifies configuration in other places.
  • Description text of work orders
    Until now, only a one-line description text could be entered at a work order template. This was tedious and confusing for longer texts. Now a large, multi-line text field is available.
  • Workflow selection to work order templates
    For assigning workflows to work order templates, all active workflows in the system were previously displayed, even if they were not usable for work orders. From now on, only workflows that are useful will be displayed.

News from Decentralized Catalog Administration:

  • Maintain catalog categories
    Previously, it was only possible to create structural elements in the administration application that were to be used as categories in the service catalog. This is now also possible in the Decentralized Catalog Administration. Categories can be created, modified and deleted. The existing license for Service Catalog Manager now additionally receives the rights to this new functionality.
  • Translate catalog categories
    It is now also possible in Decentralized Catalog Administration to maintain the multilingual name fields for the structural elements that are used as categories of the service catalog. The existing license for Service Catalog Translators now additionally receives the rights to this new functionality.
  • Article search clearer
    In the results list of the article search, there is now a context menu for each article in which the possible actions are listed and called up directly. This makes the list clearer and the context menu easier to use, since only the available actions are displayed.
  • Article assignment to categories
    Until now, it was only possible in the Administration application to assign articles to a structural element used as a category in the service catalog. In the Decentralized Catalog Administration, it was previously necessary to find the article and then assign the category. From now on, in addition to the order proposals, article assignment can also be done directly on the structural element.
  • Sorting simplified
    Catalog maintainers can specify the display sequence of articles and order proposals within a catalog category in Decentralized Catalog Administration. This sorting is now displayed more clearly, and it is now easier to move items by several positions.

Extension of the Web API

With the Web API it is only possible to export data from SavvySuite? No, it is now possible to import data via the Web API as well. For example, if a third party system is to be connected for fulfillment, an order item can be exported and will remain in a holding state until a response arrives via the Web API and updates the order item. Instead of project-specific configurations, the standard-compliant API can be used here in the future.

We have extended the scope of the export functionalities with additional data objects, as announced in previous releases. Now these data can be exported

  • Article (standard, bundle, authorization, authorization object)
  • Equipment (standard, bundle, authorization, authorization object, user account)
  • Order item (standard, bundle, product change)
  • Organizational units
  • Persons (person, position)

Software requirements

Here we stay up to date: as of this release, the .NET Framework version 4.8 is required, version 4.7 can no longer be used.

New training offers

Apart from the new release, syscovery is also active. In addition to the previous offers, we now have three new online trainings for the Workflow Management module. In compact 4-hour units you will learn more about the following topics:

  • Workflow basics
    Basic concept of workflow management, creating and editing workflows, monitoring workflows
  • Designing workflows variably
    Introduction to the workflow context, creating branches, getting to know and using the first actions and transitions
  • Process workflows
    Workflows for approval, approval review, equipment generation, acceptance and status change

There is a final certification exam for all three topics together. Dates and further details can be found on our german website in the trainings section.

Any questions?

There are open questions or you would like to have a look at all advantages and new features of the new the SavvySuite release 1.10.7 during a presentation? Then simply arrange an appointment with your syscovery contact. How about combining this appointment with a Feedback & Future Session, where you could suggest topics for the future development of the SavvySuite features? Maybe your proposal will be included in the competition of customer changes and will be implemented if it wins the vote.

Release 1.10.4 – New categories for article search

Release 1.10.4.0 of syscovery SavvySuite is now available for download for all customers with a software maintenance contract. In the following we have summarized some important topics of the new release for you.

Self service users in the web application

The new order page for Self Service users has been improved once again. The categories can now be sorted as desired and can also contain order proposals. This category structure is now also available in all other searches. The display of search result is weighted according to search terms and catalog assignment. A breadcrumb navigation (listing of the steps taken) provides an overview.

The overview page for order items has been completely redesigned. You can now see at a glance how many order items are still being processed and how many order items were successfully completed in a period of time you have selected. The latest 10 order items are listed below. With one click you can navigate to the corresponding lists.

The start page of the equipment has undergone a similar fundamental redesign. Initially, only equipment that is not an accessory or component is displayed here. From this overview, you can click on the equipment to reach the detail page, where all accessories and components are displayed in a structured way.

Key User in the Web Application

Have you already selected articles, but do not want to start the order yet? Or have you put together a bundle of articles that you would like to order again and again in this or a similar way? Then you now have the possibility to save the currently selected articles as a template and call them up in the future. In contrast to the Classic order basket template, templates can now also consist exclusively of accessories. Each user can define the templates individually for himself, other users will not see them.

Flexible process control for any equipment

Until now, you have defined business processes in the service class. Via inheritance to the articles, the processes were then available at the equipment – or not. From now on, it is possible to mark business processes at the equipment as locked if certain business processes are not to be triggered or are only to be triggered in a defined period of time (example: runtime end process only from the end of the minimum runtime).

Display invoice data

We transfer further functionalities from the Classic Web application to the HTML5 Web application. This time it was the turn of Invoice Management. Self Service users can now see what has been charged for their equipment. Compactly for the last month or detailed for up to 10 years backwards. Cost managers export the invoice data for their area of responsibility in a csv file, which they can then prepare in a spreadsheet as required.

In the Invoice Management module, there have also been changes in the license calculation. Please refer to the Release Notes to see if any measures are required for your system.

Articles in the catalog tree

The decentralized catalog administration executed in any browser also receives additional features. Now a catalog administrator can configure at which position (or positions) of the catalog structure an article should be attached and in which order articles or order proposals should be displayed in the catalog category.

In addition, Release 1.10.4 offers many more new features:

  • Configuring RM processes easier: New acceptance workflows or work orders automatically transfer changed properties from the order item to the equipment. A separate CI update workflow is no longer necessary.
  • New workflow actions support the IDM process: Complete order item, set status automatically, create person object – there are now specialized actions for this.
  • For the first time, an export of organizational data is provided as a REST (Representational State Transfer) Web service in addition to the file-based procedures available up to now.
  • More secure than ever: from now on all internal interfaces are encrypted, even the storage of connection data in configuration files is only encrypted.
  • The IDM person details page can now also be accessed via direct jump.

As usual, the new SavvySuite release is available for download in our Customer Interaction Center. After logging in, click on Knowledge Center -> Setup packages.

Release 1.10.3 – New catalog structure makes findig articles quicker

Release 1.10.3.0 of syscovery SavvySuite is now available for download for all customers with a software maintenance contract. In the following we have summarized some important topics of the new release for you.

New Order – Article Search for Self Service

At this point, we received repeated feedback from customers regarding the performance of the list structure of the articles. After the last hotfixes had already reacted and the display of all articles was prevented, a fundamental revision has been implemented in this release.

On the new order page for Self Service users there are now three areas how to search for an article:

  • Input field for search terms
    As usual, one or more search terms can be entered here, the system completes typed word parts if possible. New: for performance reasons, it is no longer possible to start the search without entering search terms.
  • Display recommended article
    The first eight orderable order proposals (sorted alphabetically) are listed here.
  • Display of the top catalogue categories
    This section of the page displays tiles for the first 19 top-level catalog categories. If there are more than 19 top-level categories, the rest will be grouped under “Other”.

New catalog structure

Previously, it was possible to define and display any catalog structure in addition to the four-level catalog structure. However, this was not displayed in the defined order, but sorted by hits.
As of this release, only the structure definition can be used in the new Web application. Any number of catalog levels can be defined here. Articles can be displayed anywhere in the catalog, even several times in different places. Both the order of the catalog categories and the order of the articles in each catalog category can be configured in the administration application.

Select further articles

Until now, it was only possible for a Self Service user to re-order an item at the same time in one order process. In some situations, however, it is helpful to be able to order several articles together, for example if two or three software installations are to be added on one computer. This is now possible. Within the wizard you can easily add more items to the order. A list allows the user to keep track of what is currently included in the order and can fill in attributes or remove items from the list.

External page views

In the SavvySuite web application, additional direct accesses to the order item detail page and the article detail page are supported:

  • Self Service or Key User – order item detail page
  • Self Service or Key User – Equipment Details Page
  • Self Service – Item detail page
Detail pages as bookmarks or links

Until now it was not possible to save a detail page as a bookmark or to forward the URL link due to the encryption of the GUID. This has now been changed. The detail pages can now be reached via bookmarks or forwarded links.

Article Search Procedure in the Web Application

Previously it was possible not to enter a search term when searching for articles and to click on Search article, all available articles were then displayed. This is no longer possible. A search without a search term leads to a corresponding error message.
If first a category was selected and then the article search is started, the previously selected category is ignored.

Procedure for Other Searches in the Web Application

Triggered by the change in the article search, the function of the previous Reset Search button, which previously reset both the filter setting used and the search term, also changes. In the future, the search term will remain, only the filters will be reset. Accordingly, the button has been renamed to Empty Filter.
The entry of a new search criterion with subsequent search previously resulted in all filters being automatically reset. This is now also omitted, the set filter criteria are retained.

Workflow Configuration of areas of validity in the Administration Application

If an area of validity was previously created, the workflow configuration always had to be created manually. This is no longer necessary. If only different prices are to be defined for the area of validity, no workflow configuration is necessary at all. If there is to be a different process configuration, the standard workflow configuration of the service class is initially copied to the area of validity and can then be adjusted individually. It is now also possible to return from a different configuration to the standard of the service class.

Actions for Workflow Configuration

The actions contained in the basic SavvySuite delivery for use within workflow configurations have been enhanced:

  • CreateEquipmentAction: Whereas previously only RM order items could be used in a workflow, the action can now also be used to create equipment objects within a task (work order).
  • ProcessStepEndAction: If the SetOrderItemStatusAction was previously used for the order item, an additional PersistentObjectAction was required to continue a task status. This has now been standardized and combined in the new action so that both the work order status of the task and the order item status of the order item can be set.
Additional cross-references

As in previous releases, additional cross-references were implemented this time as well. This makes it much easier to trace processes or configurations or to track the process in the event of an error. Additional cross-references are now available for the following relations:

SC
Subordinate Catalogs Level -> Superior Catalogs Level
Order proposal -> Superordinate element

RM
Order -> Person
Order item -> Organizational element
Approval item -> Order item
Approval item -> RM Approval workflow

OB
Person -> Approval item
Person -> Organizational unit of the position
Representation of lower-level and higher-level organizational units
Organizational unit -> Position

WF
Workflow Monitoring -> System Workflow

WM
Task template -> Task
Task template -> Task configuration
Task template -> Workflow
Task Configuration -> Task Template
Task -> Task template

Editing Images in Decentralized Catalog Administration

In addition to the previous options to change article names and descriptions, article images can now also be uploaded or inserted from the existing image database.

Article description in the editor

Previously, the use of formatting (bold, enumerations, etc.) for the description text of articles was only possible to a limited extent, the catalog administrator had to insert the HTML tags manually. Now a comfortable editor is available, in which the usual formatting can be set menu-driven.

As usual, the new SavvySuite release is available for download in our Customer Interaction Center. After logging in, click on Knowledge Center -> Setup packages.

Release 1.10.2 – Adding Identity Management features and Decentralized Catalog Administration

Release 1.10.2.0 of syscovery SavvySuite is now available for download for all customers with a software maintenance contract. In the following we have summarized some important topics of the new release for you.

Identity Management in the Web Application

As part of the successive conversion of the SavvySuite modules to the HTML5 web application, the first functionalities of the previous organization management have now been taken over under the name Identity Management. The target group is initially exclusively key users.

Search for persons

After entering the search criteria, the user receives a list of all persons who meet these criteria and to whom he has access. As usual, there is a detailed view for which you can configure which data should be displayed. Change processes can also be started from the detail view. It is no longer possible to make changes without a process, as was previously the case in the Classic web application.

Triggering Change Processes for Persons

After entering the search criteria, the user receives a list of all persons who meet these criteria and to whom he has access. In the wizard, the user first selects the desired change process, adds further data if necessary and starts the process.

Creating Persons

First, the user selects which person template is to be used. In the wizard, first name and surname are queried, if desired also date of birth and workplace type. After a duplicate check, in which the user is informed of any existing data records in his area of responsibility, any further data can be entered. The completion of the wizard starts the process.

Order history

Here you will find the implementation of the change proposal that received the most votes at the Customer Forum 2018.

Previously, the HTML5 web application (in contrast to the Classic web application) only allowed you to search for and display current order items. Now it is also possible to find already completed order items in the Key User application area. On the Equipment Details page, there is now an additional Order History area that can be expanded. Here, all processes that have been executed so far are listed and can be accessed by the user. The respective order item details can be accessed via a link.

Within the order item details, there is now an additional area Approval History, where all details for the approvals carried out are listed.

Inventory data evaluation

Within the scope of the SavvySuite customer forum 2016 in Worms, various changes were evaluated in a selection process. Most votes were cast for the proposal to carry out inventory evaluations. The article selection in the service catalogue should be based on the relevance for the service recipient. The assignment should be possible via user groups with matching task profiles.

Through the use of SQL Server R-Services, it is now basically possible to support hits for searches using statistical methods. It can be used in the following places:

  • Application Area Self Service, Article Search in the Service Catalog, and Accessory Search
  • Application Key User, article search for new order (receiver) and accessory search

No relevance criteria can be used for new orders via the article search in the catalog, since no service recipient is yet known.

A workflow analyzes the inventory data in the system regularly, for example once a week, and creates analysis data from this, on the basis of which the articles in the service catalog are sorted for the customer.

Decentralized catalog administration

The maintenance of the articles for the service catalog takes place in the SavvySuite administration application. This requires an installation on the administrator’s workstation. An administrator has thus the complete access to the entire application.
With different customers there is additionally the requirement that already existing articles are to be worked on by coworkers, who are not to receive otherwise any administrative rights. This option is provided by the new web application for decentralized catalog administration.

The installation is carried out as usual via the installation wizard or via script. As with the administration application, all users with an assigned administrator license are authorized to access the catalog.

In the first, now delivered expansion stage it is possible to search for articles in the service catalog and to edit the fields article name, description, comment and search terms. For employees of a foreign company, it is possible to select a target language in addition to the selected display language, into which the contents of the mentioned fields can be translated.

The transport takes place using system transport packages that have been created previously.

Enhancements in the Entitlement Area

Further functionalities have been added to the “simple” authorizations introduced in the last release in the new Web application.

  • In the administration application, an additional tab now shows which equipment roles are available on an equipment and by which person(s) they are occupied. These assignments can also be recreated and removed.
  • You can now define which authorizations can be assigned to each RM authorization object.
  • For each RM authorization, you can now define which RM articles were used to create the equipment (for example, account) to which this authorization is to be assigned.
  • A data owner of an RM authorization object can maintain data owners for this authorization object and authorizations.

The following cornerstones apply

  • RM authorizations cannot be part of bundles or order proposals. Article dependencies cannot be defined for them.
  • RM authorizations cannot be used in customer-specific forms.
  • Attributes to RM authorizations cannot be used in the Web application.
  • RM authorizations can always be ordered once.

Improvements

Various functions have been revised in the current release.

Executing a PIC with a Different User ID

Previously, the Pre-Installation Check (PIC) was performed automatically under the Windows authentication of the logged-in user. However, depending on the customer’s infrastructure, only a login with SQL Server authentication may be possible. This is now possible by optionally specifying account and password as additional parameters in the command call.

Additional checkpoints have been added, e.g. duplicate entries in the right table are now reported and it is checked whether all persons are linked to a person template.

Availability Groups

The use of SQL Server Availability Groups is now supported.

Easy Accessory Ordering

When a new order is placed, the system checks whether any accessories are available. If no accessories can be ordered according to the rules, the option will not be offered.

Setting up a representative

In the previous wizard it was difficult for inexperienced users to understand the various options available (representation, delegation) and to make the right choice for them. Therefore, the menu navigation has been simplified and made clearer.

Language at first login to SavvySuite

Previously, when a user logged on to SavvySuite for the first time, the system language used was read and compared with the languages available in SavvySuite. If the found language was not available, the alternative language was used. If the SavvySuite had English (en-US) as alternate language and German (de-DE) as language data and an Austrian (de-AT) logged in for the first time, the English values were displayed.

Now it is checked first whether a related language exists, in this example the de-DE language set would be used for Austria.

Visibility control of articles

For articles, it is possible to restrict the orderability for each anchor hierarchy level, for example, to define an article for subsidiary X or country Y as not orderable. The configuration in the administration application was previously done in a small list window, in which it was very tedious to select something from a list that sometimes contained more than 100 entries.

The display has now been completely revised, an additional detail window is now used for selection, in which a search for different criteria and a multiple selection of elements is also possible. In addition, the detailed view of the list entries can also be opened if the administrator wants to look something up.

Additional cross references in the administration application

As in previous releases, additional cross-references have been integrated. It is now possible to display the linked RM orders, RM order items, equipment and tasks from a person object and open a detail window by double-clicking.

Improved Processing of Placeholders

If placeholders were previously used in the configuration of workflows, a content check was only possible when the workflow was executed.

Now it is displayed for each field which placeholders are allowed when the mouse is moved over them. Once inserted, the different placeholders (context variables, application settings, timestamps) are displayed in different colors. If the cursor is moved over a placeholder, its value is displayed, if available.

As usual, the new SavvySuite release is available for download in our Customer Interaction Center. After logging in, click on Knowledge Center -> Setup packages.